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Aim
To provide a contemporary, evidence based and consumer driven maternity service that
ensures each woman achieves her optimal outcome.
Description
Australian healthcare services measure the quality of their maternity care via clinical
outcomes e.g. Perinatal statistics, Healthcare Acquired Conditions (HAC’s) and Clinical
Indicators. The increasingly broad variation in maternal demographics between health
services Australia wide make accurate benchmarking difficult e.g. rates of obesity,
assisted fertility, maternal age >35 years and poor education and socio economic status.
A Tertiary maternity service in NSW reviewed how women Australia wide measure their
healthcare during pregnancy, labour and birth. The search identified that the factors
that are important to women do not correlate with the priorities of health care services.
The maternity service responded by reviewing how it would provide maternity care through
a different lens. Core business was no longer ‘4000 births’ per annum but became the
creation of ‘4000 mothers’ per annum. The team ensured that the evidence based strategies
that impact physical birth outcomes were in place and aligned with evidence e.g. models
of care, medical and non-medical interventions and provision of information. However
a new approach saw the hospital team aligned in their language, energy and actions
when interacting with the woman. This approach brought a new philosophy and energy
to the team, impacting the emotional outcome for each woman following her birth experience.
Rationale
Obstetric interventions have been increasing nationwide for a number of decades with
no demonstrated improvement in outcomes and in some cases a deterioration e.g. increasing
rates of postpartum haemorrhage. An alternate strategy was required that would engage
both women, medical and midwifery clinicians and optimise each woman’s pregnancy and
birth outcome.
Implications
A multidisciplinary hospital team aligned in their vision and belief resulting in
the creation of strong and confident mothers…. ‘this is the moment I dreamed about’.
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Copyright
© 2022 Published by Elsevier Inc.